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Biggar Medical Practice Complaints Procedure
Biggar Medical Practice is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong. If you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right. If we cannot resolve matters in the way you want, we will explain why it’s not possible to do as you suggest.
Please follow the links below for our our complaints handling procedure and complaints form that will guide you through our complaints process.
Due to the current Covid situation, it may not be possible to respond to complaints within the stipulated timeframe.